My website Application Pool keeps stopping, why is this? Print

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A per our Acceptable Use Policy and Terms and Conditions, by default all websites have a memory limit of 2048 megabytes (2GB).

When this memory limit is reached our servers will recycle the Application Pool, the servers will only recycle the Application Pool a set amount of times within a short period of time before completely stopping the Application Pool.

The reason for this is to restrict any effect on other customer websites.

We will happily increase the memory limit on a per website basis.

Please open a support ticket with the reason you require the memory limit increased, and one of our support team will look into it.


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